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Media Advisories
| FOR IMMEDIATE RELEASE |
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| October 5, 2004 |
Contact: AoA Press Office
202-401-4541 |
The Administration on Aging Awards Over $2 Million to Expand Reach of Call Centers
The Administration on Aging (AoA), part of the U.S.
Department of Health and Human Services (HHS), awarded grants totaling
over $2 million to expand the reach of the Eldercare Locator and the
Alzheimer's Association National Contact Center, especially in minority
communities. Both projects will utilize ongoing and new strategies to
target older adults and their caregivers, with concentrated outreach
to minority, low-income, limited-English speaking audiences, and non-traditional
users.
“The call centers provide important lifelines for
older adults and their caregivers,” said Josefina G. Carbonell, Assistant
Secretary for Aging. “Broadening national visibility and awareness of
these services among minority and limited-English speaking consumers
is an important next step. ”
The National Association of Area Agencies on Aging,
in partnership with the National Association of State Units on Aging,
received $1,124,937 for a cooperative agreement to continue the Eldercare
Locator. The Eldercare Locator links those who need help to state and
local area agencies on aging and community-based organizations that specifically
serve the needs of older adults and caregivers -- no matter where they
live in the United States. The new award will also continue operation
of the National Aging Information & Referral Support Center, which
provides technical assistance and training to the aging network to improve
and enhance aging information and referral systems. Information about
the Eldercare Locator is available at www.eldercare.gov or by calling
1-800-677-1116.
The National Alzheimer's Association received $993,500
to continue a cooperative agreement to expand the reach of their National
Contact Center, particularly into Hispanic communities. The Contact Center
provides an integrated network of information specialists and care consultants
who provide personalized information, support, care consultation, and
crisis intervention by telephone and electronically,
24 hours a day, seven days a week, 365 days a year.
Bilingual staff and translation services allow the National Contact Center
to be available to all families dealing with Alzheimer's disease or those
seeking more information for other reasons. Information about the National
Contact Center is available by calling 1-800-272-3900 or online at www.alz.org or www.alz.org/hispanic/overview_sp.asp
The U.S. Department of Health and Human Services,
Administration on Aging (AoA), works with a nationwide network of organizations
and service providers to make support services and resources available
to older persons and their caregivers. For more information about the
AoA, please contact: U.S. Department of Health and Human Services, Administration
on Aging, Washington, D.C. 20201, Phone (202) 401-4541.
| Last Modified: 7/16/2009 9:06:06 AM |
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